Privacy Policy Euro Parfums BV
http://www.europarfums.nl
About our privacy policy:
Euro Parfums BV cares deeply about your privacy. Therefore, we only process data that we need for (improving) our services and handle the information we have collected about you and your use of our services with care. We never share your data with third parties for commercial purposes.
This privacy policy applies to the use of the website and the services provided by Euro Parfums BV. The effective date for these terms and conditions is October 28, 2019; the publication of a new version renders all previous versions invalid. This privacy policy describes what information we collect about you, what this information is used for, and with whom and under what conditions this information may be shared with third parties. We also explain how we store your information, how we protect it from misuse, and what rights you have regarding the personal information you provide to us.
If you have any questions about our privacy policy, please contact our privacy officer; you will find their contact details at the end of our privacy policy.
About data processing
Below you can read how we process your data, where we store it (or have it stored), what security techniques we use and who has access to the data.
Webshop software My Online Store Our webshop is developed with software from My Online Store. Personal data that you provide to us for the purpose of our services is shared with this party. My Online Store has access to your data to provide us with (technical) support, they will never use your data for any other purpose.
My Online Store is obligated to take appropriate security measures based on the agreement we have with them. My Online Store uses cookies to collect technical information regarding your use of the software, no personal data is collected and/or stored.
Web hosting My Domain
We purchase web hosting and email services from My Domain. My Domain processes personal data on our behalf and does not use your data for its own purposes. However, this party may collect metadata about the use of the services. This is not personal data. My Domain has implemented appropriate technical and organizational measures to prevent the loss and unauthorized use of your personal data. My Domain is obligated to maintain confidentiality under the confidentiality agreement.
Office365:
We use Office365 for our regular business email communications. This provider has implemented appropriate technical and organizational measures to prevent misuse, loss, and corruption of your and our data as much as possible. Office365 does not have access to our mailbox, and we treat all our email communications confidentially.
Payment processors Mollie:
We use the Mollie platform to process (part of) the payments in our online store. Mollie processes your name, address, and city of residence, as well as your payment information such as your bank account or credit card number. Mollie has implemented appropriate technical and organizational measures to protect your personal data. Mollie reserves the right to use your data to further improve its services and, in that context, to share (anonymized) data with third parties. All the aforementioned guarantees regarding the protection of your personal data also apply
to the parts of Mollie’s services for which it engages third parties. Mollie does not retain your data for longer than is legally permitted.
Reviews.
Webwinkel Keur
We collect reviews through the Webwinkel Keur platform. If you leave a review through Webwinkel Keur, you are required to provide your name and email address. Webwinkel Keur shares this information with us so we can link the review to your order. Webwinkel Keur also publishes your name on its own website. In some cases, Webwinkel Keur may contact you to provide an explanation of your review. If
we invite you to leave a review, we share your name and email address with Webwinkel Keur. They use this information solely for the purpose of inviting you to leave a review. Webwinkel Keur has taken appropriate technical and organizational measures to protect your personal data.
Webwinkel Keur reserves the right to engage third parties for the provision of its services, for which we have given Webwinkel Keur permission. All the above-mentioned guarantees regarding the protection of your personal data also apply to the parts of the
service for which Webwinkel Keur engages third parties.
DHL Shipping and Logistics:
When you place an order with us, it’s our responsibility to have your package delivered to you. We use DHL’s services to carry out deliveries. For this purpose, we must share your name, address, and city of residence with DHL. DHL uses this information solely for the purpose of fulfilling the agreement. If DHL uses subcontractors, DHL will also share your information with these parties.
Invoicing and Accounting Snelstart
EXAMPLE: We use Snelstart’s services to manage our administration and accounting. We share your name, address, and city details, as well as details regarding your order. This information is used to manage sales invoices. Your personal data is sent and stored securely. Snelstart is obligated to maintain confidentiality and will treat your data confidentially. Snelstart does not use your personal data for purposes other than those described above.
External sales channels. Purpose of data processing General purpose of processing
We use your data solely for the purposes of providing our services. This means that the purpose of processing is always directly related to the order you place. We do not use your data for (targeted) marketing. If you share data with us and we use this data to contact you at a later date—other than at your request—we will ask for your explicit permission. Your data will
not be shared with third parties, other than to meet accounting and other administrative obligations. These third parties are all obligated to maintain confidentiality based on the agreement between them and us, an oath, or a legal obligation.
Automatically collected data
Data that is automatically collected by our website is processed for the purpose of further improving our services. This data (for example your IP address, web browser and operating system) is not personal data.
Cooperation with tax and criminal investigations In certain cases, Euro Parfums BV may be required by law to share your data in connection with tax or criminal investigations by government authorities. In such a case,
we are forced to share your data, but we will object to this within the limits of the law.
Retention periods:
We retain your data for as long as you are our client. This means we keep your client profile until you indicate that you no longer wish to use our services. If you inform us of this, we will also consider it as a request to be forgotten. Due to applicable administrative obligations, we are required to retain invoices containing your (personal) data, so we will retain this data for the duration of the applicable retention period. However, employees will no longer have access to your client profile and documents we have created as a result of your assignment.
Your rights
Under applicable Dutch and European law, you, as a data subject, have certain rights with regard to the personal data processed by or on behalf of us. Below, we explain these rights and how you can exercise them. In principle, to prevent misuse, we only send copies of your data to the email address you already have on file with us. If you wish to receive the data at a different email address or, for example, by mail, we will ask you to identify yourself
. We maintain a record of processed requests; in the case of a request to be forgotten, we record anonymized data. You will receive all copies of data in the machine-readable format we use within our systems. You have the right to lodge a complaint with the Dutch Data Protection Authority at any time if you suspect that we are misusing your personal data.
Right of access
You always have the right to access the data we process (or have processed) that relates to your person or can be traced back to you. You can submit a request to this effect to our contact person for privacy matters. You will then receive a response to your request within 30 days. If your request is granted, we will send you a copy of all data to the email address we have on file for you, along with an overview of the processors who hold this data, stating the category under which we have stored this data.
Right of rectification You always have the right to have the data we process (or have processed) that relates to your person or can be traced back to you, amended. You can submit a request to this effect to our contact person
for privacy matters. You will then receive a response to your request within 30 days. If your request is granted, we will send you confirmation that the data has been amended to the email address we have on file for you.
Right to restrict processing
You always have the right to restrict the data we process (or have processed) that relates to you personally or is identifiable from you. You can submit a request to this effect to our privacy contact person. You will receive a response to your request within 30 days. If your request is granted, we will send you a confirmation to the email address we have on file that the data will no longer be processed until you lift the restriction.
Right to data portability
You always have the right to have the data we process (or have processed) that relates to you personally or is identifiable to you processed by another party. You can submit a request to this effect to our contact person for privacy matters. You will then receive a response to your request within 30 days. If your request is granted, we will send you copies of all data about you that we have processed or that has been processed on our behalf by other processors or third parties to the email address we have on file for you. In all likelihood, in such a case, we will no longer be able to continue providing services, as the secure
linking of data files can no longer be guaranteed.
Right to object and other rights:
You have the right to object to the processing of your personal data by or on behalf of Euro Parfums BV in certain cases. If you object, we will immediately cease processing your data pending the handling of your objection. If your objection is justified, we will provide you with copies of the data we process (or have processed) and then permanently cease processing. You
also have the right not to be subject to automated individual decision-making or profiling.
We do not process your data in such a way that this right applies. If you believe this is the case, please contact our privacy contact person.
Cookies
Third party cookies
In the event that third party software solutions use cookies, this is stated in this privacy statement.
Privacy Policy Changes
We reserve the right to change our privacy policy at any time. However, you will always find the most recent version on this page. If the new privacy policy affects how we process data we have already collected about you, we will notify you by email.
Contact details:
Euro Parfums BV
Edisonstraat 111 2723RT Zoetermeer
Netherlands Tel: (0) 85 077 33 11 E: info@europarfums.nl
Contact person for privacy matters
A. Boujada
